To support its Time and Material customers with accessing multiple service solutions, Rolls-Royce has launched an online marketplace for Trent and RB211 engines. The system sets out to provide a nimble, fit for purpose service, available globally 24-7.
Jason Sutcliffe, Rolls-Royce Marketing Director for the MENA Region said: “Our new online service is further evidence of Rolls-Royce’s commitment to pushing the boundaries of possibility for large commercial engine customers. It’s another example of how we integrate digital solutions to deliver new levels of efficiency to maximise aircraft availability.”
The first step in gaining access to this unique marketplace is to create an account by registering through “Yocova”, the platform selected to host e-commerce for Rolls-Royce. After a few simple verification steps Rolls-Royce customers including airlines and maintenance organisations can then access real-time solutions for their operational needs.
The online system provides access to services such as spare parts purchase, Engine Health Monitoring, Technical Publications and Technical Solutions, all delivered by Rolls-Royce specialist teams.
The online system stems from Rolls-Royce’s vision to provide the highest standards of engineering to aftermarket care, underpinned by the transformative potential of digital technology. This approach extends from its comprehensive commitment to automated resources, including diagnostic and maintenance services. This philosophy runs through every aspect of Rolls-Royce’s approach to its Trent and RB211 customers in the Middle East.